Managed Detection & Response (MDR)

Overview

Modern security environments generate an overwhelming volume of alerts, signals, and telemetry. Yet breaches rarely occur because organizations lack tools — they occur because alerts are missed, misprioritized, or not acted on fast enough.

Managed Detection & Response (MDR) under Medusa is designed to solve this exact problem.

Medusa provides 24×7 alert triage, investigation, and incident response, operated by experienced security analysts and backed by a platform built for accountability, auditability, and real-world action. Instead of handing customers raw alerts, Medusa delivers validated incidents, clear impact analysis, and decisive response — aligned to customer-approved rules of engagement.

MDR is not a product bolted onto Medusa. It is a core operational capability that transforms attack surface and detection data into measurable security outcomes.

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The Problem with Traditional SOC and Alerting Models

Most organizations face one or more of the following challenges:

• High alert volume with low confidence and high false positives
• Limited in-house expertise to investigate complex incidents
• Delayed response due to unclear ownership or escalation paths
• Fragmented tools that don’t correlate external exposure with internal activity
• Inadequate evidence for audits, insurance, or post-incident review

Traditional SOC tools often stop at detection. MDR with Medusa is built to close the loop — from signal to decision to response.

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What Managed Detection & Response Means in Medusa

Medusa MDR is a fully managed, continuous security operations capability that integrates people, process, and technology.

It includes:

• 24×7 monitoring and alert intake
• Human-led triage and validation
• Deep investigation and scoping
• Active containment and response
• Audit-ready reporting and evidence

All actions are executed under predefined customer approvals, playbooks, and escalation rules — ensuring speed without sacrificing control.

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24×7 Alert Triage: Separating Signal from Noise

Every alert ingested by Medusa is evaluated through multiple layers:

• Context from attack surface discovery and asset intelligence
• Correlation with threat intelligence and known adversary behavior
• Behavioral analysis and anomaly detection
• Analyst-driven validation

Only alerts that represent credible security events are escalated. This dramatically reduces noise and ensures customers are notified only when it matters.

Outcome: fewer false positives, faster decisions, and reduced analyst fatigue.

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Investigation: Understanding Scope, Impact, and Intent

When an alert is confirmed, Medusa analysts perform structured investigations to answer critical questions:

• What assets are affected?
• How did the activity occur?
• Is the threat contained or ongoing?
• What data, systems, or users are at risk?
• Is this opportunistic activity or targeted intrusion?

Investigations leverage telemetry across endpoints, cloud, network, identity, and externally exposed assets — enriched by Medusa’s continuous attack surface intelligence.

Each investigation produces a clear narrative, supported by timelines, indicators, and evidence.

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Incident Response: Decisive, Controlled, and Auditable

Medusa MDR supports multiple response models depending on customer preference and regulatory requirements:

• Advisory Response: Medusa investigates and provides step-by-step remediation guidance.
• Assisted Response: Medusa executes approved actions with customer coordination.
• Fully Managed Response: Medusa contains and remediates incidents autonomously within agreed playbooks.

Response actions may include:

• Account containment or credential resets
• Endpoint isolation
• Blocking malicious infrastructure
• Exposure remediation tied to attack surface findings
• Evidence preservation for legal or compliance needs

Every action is logged, justified, and preserved in a tamper-evident audit trail.

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MDR Powered by Attack Surface Intelligence

A key differentiator of Medusa MDR is its native integration with Attack Surface Management (ASM).

This enables Medusa to:

• Detect attacks against unknown or newly exposed assets
• Prioritize alerts based on real-world exposure and exploitability
• Link incidents directly to misconfigurations or exposures
• Drive remediation that reduces future attack paths

Instead of reacting blindly, Medusa MDR operates with full environmental context.

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Governance, Trust, and Operational Assurance

Medusa MDR is designed for environments where trust and accountability matter.

Key governance features include:

• Customer-defined rules of engagement
• Role-based access control (RBAC)
• Immutable investigation and response logs
• Evidence-grade reporting suitable for audits and insurance claims
• Support for regulated and sensitive environments

Deployment options range from fully managed SaaS to private and air-gapped installations.

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Who Medusa MDR Is Built For

Medusa MDR is ideal for organizations that:

• Cannot staff or scale a 24×7 SOC internally
• Want expert-led detection and response, not just tools
• Operate in regulated or high-risk industries
• Need defensible evidence and transparent operations
• Require integration between exposure management and incident response

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From Alerts to Outcomes

Managed Detection & Response with Medusa is not about dashboards or metrics alone. It is about ownership.

Ownership of detection quality.
Ownership of investigation accuracy.
Ownership of response decisions.

By combining continuous monitoring, expert analysts, and an operationally rigorous platform, Medusa ensures that when something goes wrong, it is seen, understood, and acted on — immediately.

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Conclusion

Security failures are rarely caused by a lack of visibility. They are caused by inaction.

Medusa Managed Detection & Response turns visibility into decisive action, delivering 24×7 alert triage, investigation, and incident response that organizations can trust.

This is security operations done properly — accountable, auditable, and outcome-driven.